Terms and Conditions
Acceptance of Terms
By accessing or using the HomeMaid Pro Cleaners website (https://homemaidcln.com/) or booking our services, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our website or services.
Services Provided
HomeMaid Pro Cleaners provides residential and commercial cleaning services in the Dallas/Fort Worth, TX area. Service details, pricing, and availability are subject to change at any time without notice.
Booking and Payment
- All appointments can be scheduled through our website or by contacting us directly.
- Payment is required at the time of booking unless otherwise arranged.
- Prices are listed on the website or provided as part of your personalized quote.
- We reserve the right to refuse or cancel any appointment at our discretion.
Cancellations and Rescheduling
- To reschedule or cancel an appointment, please notify us at least 24 hours in advance.
- Cancellations made less than 24 hours before the scheduled time may be subject to a cancellation fee.
Service Guarantee
We strive for complete customer satisfaction. If you are not satisfied with our cleaning, please contact us within 24 hours, and we will make reasonable efforts to address your concerns, including a complimentary re-clean if appropriate.
Customer Responsibilities
- Please ensure access to your premises at the scheduled time.
- Remove valuable or fragile items from areas to be cleaned.
- Pick up personal items to allow our team to clean efficiently.
SMS and Email Communications
By providing your contact information, you consent to receive service-related communications from us, including appointment confirmations, reminders, and updates via SMS and email. You can opt out of SMS notifications at any time by replying STOP.
Privacy
Your use of our website and services is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.
Limitation of Liability
To the fullest extent permitted by law, HomeMaid Pro Cleaners is not liable for any indirect, incidental, special, or consequential damages arising out of your use of our website or services.
Changes to Terms
We reserve the right to update these Terms at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services after changes are posted constitutes acceptance of those changes.
Governing Law
These Terms are governed by the laws of the State of Texas, without regard to its conflict of law principles.
Contact Us
If you have questions about these Terms or our services, please contact us:
Email:
support@homemaidcln.com
Phone:
469-809-6014
Address:
Dallas/Fort Worth, TX